Delivery statuses
Understand message delivery statuses from queued through delivered, read, failed, or bounced.
Status meanings
- Queued — accepted by Zyelra and waiting for provider handoff
- Submitted to provider — provider accepted the message for processing (not proof of inbox delivery)
- Sent — handed off toward the recipient
- Delivered — provider reports delivery to the endpoint
- Read — read receipt when the channel supports it
- Failed — send failed; check provider configuration and destination
- Bounced — address or route rejected the message
- Received — inbound message captured into the inbox
If delivery stalls
Next step
Connect email, SMS, and WhatsApp and communicate from one workspace.
More Messaging guides →