Manage stays, guest journey, and payments.
Turn on Instant booking so guests on your website pay to reserve a short-term stay — also called direct booking.
Manage short-term stays in Bookings: requests or instant confirmations, then check-in and checkout.
Keep short-term availability accurate so guests request stays on open dates only.
Review guest stay requests and confirm or decline when your agency uses Request to book mode.
Share the guest self-service link (“Your stay”) for stay details, payments, check-in, support, checkout acknowledgement, and cancellation when allowed.
Collect guest stay payments through connected providers in Settings → Payments — separate from agency Billing.
Find payment outcomes and receipt-style records for guest stay payments.
Configure guest cancellation modes and handle cancelled stays in Bookings.
How long-term agency settings relate to short-term Bookings features.
How a confirmed stay moves from pre-arrival through check-in, during-stay support, checkout acknowledgement, and payment visibility — using the guest self-service link.
Configure property guest guides, conditional access release, and the digital check-in / house-rules flow guests complete on their stay link.
During-stay guest support requests, operational follow-through, checkout acknowledgement, and post-checkout payment visibility limits.