Website enquiry automations
Automate acknowledgements and follow-ups when a website enquiry creates a lead.
Recommended pattern
When a visitor submits a website enquiry, Zyelra creates a lead. An automation can acknowledge the enquiry, notify the team, and schedule the next touch.
- Step 1In Zyelra
Confirm Contact & enquiries
Website → Contact & enquiries must create leads before automation can help.
- Step 2In Zyelra
Trigger on new website enquiry / new lead
Use the trigger that matches your enquiry capture path.
- Step 3In Zyelra
Condition on enquiry type if needed
Separate property, contact, and owner enquiries when replies should differ.
- Step 4In Zyelra
Send a template message
Acknowledge quickly on a connected channel, then assign human follow-up.
- Step 5In Zyelra
Optional Wait + second touch
Add a Wait before a reminder if no response — and cancel waits when the lead closes.
Next step
Use the Developer API and webhooks when you need tools outside Zyelra’s built-in Automations.
Connect external automation platforms →