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Map properties and rooms

Map Zyelra properties and units to Channex / OTA listings so rates, availability, and reservations attach to the right inventory.

Why mapping matters

Channel listings are external. Zyelra stays create against properties and units. Mapping tells Zyelra which listing belongs to which unit so ARI and bookings land correctly.

Map listings

  1. Step 1In Zyelra

    Prepare properties and units

    Create the property and units in Zyelra first (Properties / Units). Incomplete inventory makes mapping guesswork.

  2. Step 2In Zyelra

    Open Channex mappings

    Go to Settings → Booking Channels → Mappings (or the Channex mappings path shown in your workspace).

  3. Step 3In Zyelra

    Confirm each listing

    Map channel property / room type to the matching Zyelra property and unit. Do not assume auto-mapping is correct without review.

  4. Step 4In Zyelra

    Watch quarantine

    If a booking arrives without a clean mapping, it may land in Quarantine for review instead of a normal stay.

Limits to know

  • Multi-room Booking.com cases with missing room type identity can be a provider limitation — verify mapping carefully.
  • Listing marketing content and photo depth via Channex are channel-dependent and often limited — do not expect full content CMS sync for every OTA.
  • Hotel-style CTA/CTD/stop-sell restriction calendars are not a Zyelra vacation-rental product surface.

Next step

Connect OTAs through Channex — mapping, sync, and troubleshooting.

More Channels guides →

Related guides

  • How channel management works

    Zyelra is the PMS source of truth. Channex is the channel sync layer to supported OTAs — not parallel direct Airbnb/Booking.com/Vrbo/Expedia connectors.

  • Connect and use Channex

    How agencies work with Channex through Settings → Booking Channels: connections, mappings, quarantine, and where platform credentials live.

  • Channel and Channex troubleshooting

    Fix mapping gaps, quarantine bookings, sync confusion, and partner-gated or deferred OTA availability.

  • Properties overview

    Manage properties, units, listing status, availability, media, and property enquiries.

  • Manage units

    Work inventory units: status, availability, and enquiries. Properties remains the primary hub.