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Housekeeping workflow

From checkout to cleaning task, assignment, checklist, evidence, and readiness — using OperationalTask cleaning/turnover types.

Typical flow

  1. Stay checks out (or a cleaning task is created manually / by settings automation).
  2. A cleaning or turnover OperationalTask appears in Housekeeping / My Work.
  3. Coordinator assigns the task.
  4. Assignee completes checklist items and attaches evidence when required.
  5. Task is completed; unit readiness is derived from operational state (not a separate dirty/clean SoT).
  6. Optional inspection follows when your process requires it.

Day-to-day

  1. Step 1In Zyelra

    Open Housekeeping view

    Go to Tasks & Operations and choose the Housekeeping work view (or My Work).

  2. Step 2In Zyelra

    Assign and complete

    Assign with tasks.assign when available. Complete with checklist and evidence using tasks.complete. Reopen / re-clean when the product offers reopen on the task.

Boundaries

  • Housekeeping is a view over OperationalTask — not a second module.
  • Checkout cleaning may be created by short-term operations settings and/or automations — confirm Settings → Rentals & Bookings / operations options for your agency.

Next step

Daily runbooks, housekeeping, maintenance, inspections, and task evidence.

More Operations guides →

Related guides

  • Operations overview

    Housekeeping and maintenance run on OperationalTask — one task system with work views, checklists, evidence, and optional AP linkage.

  • Maintenance, evidence, and AP bills

    Create maintenance tasks, attach evidence, assign vendors, and optionally create a draft vendor bill — without implying live payout.

  • Inspections

    Schedule, assign, complete, cancel, or mark no-show on inspections — and bridge to Operations tasks without merging domains.

  • Short-term stays

    Manage short-term stays in Bookings: requests or instant confirmations, then check-in and checkout.