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Short-term stays

Manage short-term stays in Bookings: requests or instant confirmations, then check-in and checkout.

Bookings / Stays

Open Bookings (Stays) to manage short-term stay requests and confirmed stays through check-in and checkout.

  • Pending — request received, not yet confirmed (Request to book mode)
  • Confirmed — stay is reserved after online payment, host acceptance of a bank transfer, or agency acceptance of a request
  • Checked in / Checked out — operational stay progress
  • Cancelled / No-show — did not complete as booked

Request vs Instant booking

Your agency chooses the public booking mode under Settings → Rentals & Bookings.

  • Request to book — guests submit a request; your team confirms in Bookings
  • Instant booking (direct booking) — guests pay on the website. Online payment reserves the stay; a bank transfer holds dates for you to confirm or decline

Related settings

Short-term behavior, booking mode, guest cancellation, and related rental settings live under Settings → Rentals & Bookings.

Next step

Manage stays, guest journey, and payments.

More Bookings guides →

Related guides

  • Enable instant booking (direct booking)

    Turn on Instant booking so guests on your website pay to reserve a short-term stay — also called direct booking.

  • Stay availability

    Keep short-term availability accurate so guests request stays on open dates only.

  • Stay requests

    Review guest stay requests and confirm or decline when your agency uses Request to book mode.

  • Guest self-service link

    Share the guest self-service link (“Your stay”) for stay details, payments, check-in, support, checkout acknowledgement, and cancellation when allowed.

  • Guest payments

    Collect guest stay payments through connected providers in Settings → Payments — separate from agency Billing.

  • Stay cancellation

    Configure guest cancellation modes and handle cancelled stays in Bookings.

  • Long-term rentals note

    How long-term agency settings relate to short-term Bookings features.

  • Properties overview

    Manage properties, units, listing status, availability, media, and property enquiries.