Skip to content

Collection payments

Record and review guest/tenant collection payments in Finance — separate from SaaS Billing and from disbursement payouts.

What Collection payments is

Finance → Collection payments is the operational list of recorded collection activity (stay/rent-oriented payments as implemented). Providers process money; Zyelra records the accounting/control-plane state.

  • Configure guest/tenant Collect providers under Settings → Payments
  • Review payment rows and outstanding context from Finance → Collection payments
  • Stay detail can deep-link into collection payments for a stay

Related

Next step

Ledger, collections, operating balances, AP, disbursements, and QuickBooks.

More Finance guides →

Related guides

  • Finance overview

    Zyelra’s ledger and operating balances are the financial source of truth. Payment providers are rails — not a custodial Zyelra wallet.

  • Operating balances

    How Zyelra projects operating buckets from the ledger — and why they are not a custodial wallet or live provider balance.

  • Guest payments

    Collect guest stay payments through connected providers in Settings → Payments — separate from agency Billing.

  • Vendor bills and accounts payable

    Create, approve, post, and record payment on vendor bills. Draft bills can also come from maintenance tasks.

  • Payments troubleshooting

    Separate guest payment failures from agency Billing problems and fix connected provider checkout issues.

  • Finance and reconciliation troubleshooting

    Clarify ledger vs provider rails, AP vs disbursements, operating balances, and reconciliation mismatches.