Stay receipts and payment records
Find payment outcomes and receipt-style records for guest stay payments.
Payment records
After a guest pays through a connected provider, the stay reflects payment status (Unpaid, Partially paid, or Paid) when the provider reports success. Use the stay record and provider dashboard together when you need formal receipts or payout detail. Paid on the stay is not a claim that Zyelra has verified settlement for every live environment.
- Confirm Paid on the stay (and in the provider dashboard) before treating the booking as collected — do not treat checkout initiation alone as settled
- Provider dashboards remain the source for payout and tax documents
- Share the guest self-service link if the guest needs to pay the remaining balance