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Property enquiries

Review active enquiries tied to a property and continue follow-up in Leads and Messages.

Where enquiries appear

Property hubs surface active enquiries linked to that property. The full working queue still lives in Leads (Today, Table, Pipeline).

  • Open the property to see related interest quickly
  • Jump to lead detail for assignment, follow-ups, and communications
  • Use messaging and automations for consistent response

Next step

Manage properties, units, listings, and availability.

More Properties guides →

Related guides

  • Properties overview

    Manage properties, units, listing status, availability, media, and property enquiries.

  • Leads overview

    Capture, organize, assign, and follow up on leads from website enquiries and other sources.

  • Lead detail

    Work a single lead: assignment, follow-up, communications, timeline, and notes.

  • Send a message

    Send email, SMS, or WhatsApp from Messages, a stay, a guest, a lead, or other contact surfaces when the channel is connected.

  • Website enquiry automations

    Automate acknowledgements and follow-ups when a website enquiry creates a lead.

  • Contact and enquiries

    Configure how visitors contact your agency and how website enquiries become leads.