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Daily operations runbook

A practical daily path: arrivals/departures, My Work, housekeeping, maintenance, inspections, and unit readiness — on OperationalTask only.

End-to-end turnover flow

Reservation / checkout → OperationalTask (housekeeping or related) → optional inspection → maintenance if needed → evidence → completion → unit readiness → next stay.

Suggested daily loop

  1. Step 1In Zyelra

    Check arrivals and departures

    Open Bookings (Stays) for today/upcoming. Confirm check-outs that should generate or already show cleaning work.

  2. Step 2In Zyelra

    Work My Work and Unassigned

    Tasks & Operations → My Work for your queue; Unassigned for coordination. Use property filters when running one building.

  3. Step 3In Zyelra

    Housekeeping first

    Assign, complete checklists, attach evidence, reopen/re-clean when needed. Watch unit readiness on stay/ops summaries.

  4. Step 4In Zyelra

    Inspections and maintenance

    Complete scheduled inspections; create operations tasks from inspections when offered. Route maintenance with vendors and optional draft AP bills.

Related

Next step

Daily runbooks, housekeeping, maintenance, inspections, and task evidence.

More Operations guides →

Related guides

  • Operations overview

    Housekeeping and maintenance run on OperationalTask — one task system with work views, checklists, evidence, and optional AP linkage.

  • My Work, queues, and filters

    Use My Work, Everyone, Unassigned, property filters, and assignee workload cues to run the Operations board.

  • Housekeeping workflow

    From checkout to cleaning task, assignment, checklist, evidence, and readiness — using OperationalTask cleaning/turnover types.

  • Maintenance, evidence, and AP bills

    Create maintenance tasks, attach evidence, assign vendors, and optionally create a draft vendor bill — without implying live payout.

  • Inspections

    Schedule, assign, complete, cancel, or mark no-show on inspections — and bridge to Operations tasks without merging domains.

  • Guest journey overview

    How a confirmed stay moves from pre-arrival through check-in, during-stay support, checkout acknowledgement, and payment visibility — using the guest self-service link.

  • Operations task troubleshooting

    Fix missing housekeeping, assignment gaps, reopen/re-clean confusion, inspection bridges, and AP bill creation from maintenance.