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Agency BYOK (bring your own key)

Agency-supplied OpenAI or Anthropic API keys are not available yet. AI uses platform credentials only.

Coming laterNot currently supported for agencies.

What this connection does

When BYOK ships, agencies would supply their own model credentials. Until then, AI Assistant uses platform keys configured under Super Admin → Integrations → Credentials, and agencies only use Settings → AI Assistant toggles.

Before you start

Nothing to configure for BYOK. Use platform OpenAI / Anthropic guides and Settings → AI Assistant instead.

Current path (not BYOK)

  1. Step 1In Zyelra

    Use platform AI credentials

    Platform operators configure OpenAI/Anthropic under Super Admin → Integrations → Credentials.

  2. Step 2In Zyelra

    Enable AI Assistant for the agency

    Agency admins open Settings → AI Assistant and enable features — without entering API keys.

Verify

There is no BYOK connection state to verify. If you see no agency API key field, that is expected.

Troubleshooting

  • Looking for a key paste field — not shipped; do not use unsupported workarounds.
  • Need agency-isolated spend — not available via BYOK yet; contact Zyelra about platform AI access.

Security

Next step

Find setup steps for other messaging, payment, calendar, and channel connections.

Browse more integration guides →

Related guides

  • Integrations overview

    Hub for Zyelra integrations: email, SMS, WhatsApp, calendar, OTAs, guest payments, and AI — plus links to the Developer API and webhooks for custom connections.

  • OpenAI (platform credentials)

    Zyelra uses a platform OpenAI API key configured by Super Admins. Agencies only enable AI Assistant toggles — no agency OpenAI keys today.

  • Anthropic (platform credentials)

    Zyelra uses a platform Anthropic API key configured by Super Admins. Agencies only toggle AI Assistant — no agency Anthropic keys today.

  • Not currently supported

    Providers and capabilities Zyelra does not support as native connectors today — including Gemini, Grok, OpenRouter, SendGrid, SES, and transactional two-way calendar booking sync.

  • AI in Zyelra

    How agencies use Zyelra AI Assistant for workspace help — without managing agency API keys.