Agency BYOK (bring your own key)
Agency-supplied OpenAI or Anthropic API keys are not available yet. AI uses platform credentials only.
Coming laterNot currently supported for agencies.What this connection does
When BYOK ships, agencies would supply their own model credentials. Until then, AI Assistant uses platform keys configured under Super Admin → Integrations → Credentials, and agencies only use Settings → AI Assistant toggles.
Before you start
Nothing to configure for BYOK. Use platform OpenAI / Anthropic guides and Settings → AI Assistant instead.
Current path (not BYOK)
- Step 1In Zyelra
Use platform AI credentials
Platform operators configure OpenAI/Anthropic under Super Admin → Integrations → Credentials.
- Step 2In Zyelra
Enable AI Assistant for the agency
Agency admins open Settings → AI Assistant and enable features — without entering API keys.
Verify
There is no BYOK connection state to verify. If you see no agency API key field, that is expected.
Troubleshooting
- Looking for a key paste field — not shipped; do not use unsupported workarounds.
- Need agency-isolated spend — not available via BYOK yet; contact Zyelra about platform AI access.
Security
Next step
Find setup steps for other messaging, payment, calendar, and channel connections.
Browse more integration guides →