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Booking.com via Channex

Booking.com syncs through Zyelra → Channex. Do not use Connectivity Hub machine credentials as a permanent direct Zyelra adapter.

Partner / production gatedCode exists, but availability depends on provider or partner enablement.

What this connection does

Booking.com reservations, ARI, and related channel operations run through Channex. Zyelra stores the canonical stay after import/ack processing.

Agency workflow

  1. Step 1In Zyelra

    Open Booking Channels

    Settings → Booking Channels → Channex mappings and related tools.

  2. Step 2In Zyelra

    Map property and room

    Map Booking.com / Channex room types carefully. Multi-room cases with missing room_type_id can be a provider limitation.

  3. Step 3In Zyelra

    Confirm stays

    New extranet bookings should appear as Zyelra stays after Channex ingest — check Quarantine if they do not.

Limits

  • Listing marketing content/photo sync via Channex is limited / often unsupported.
  • Messaging/reviews formal capability depends on Channex channel support.
  • Do not expect a Zyelra Booking.com agency webhook URL for the removed direct adapter.

Next step

Find setup steps for other messaging, payment, calendar, and channel connections.

Browse more integration guides →

Related guides

  • How channel management works

    Zyelra is the PMS source of truth. Channex is the channel sync layer to supported OTAs — not parallel direct Airbnb/Booking.com/Vrbo/Expedia connectors.

  • Connect and use Channex

    How agencies work with Channex through Settings → Booking Channels: connections, mappings, quarantine, and where platform credentials live.

  • Map properties and rooms

    Map Zyelra properties and units to Channex / OTA listings so rates, availability, and reservations attach to the right inventory.

  • Airbnb via Channex

    Airbnb listings sync through Zyelra → Channex — not a permanent direct Airbnb Connect adapter. Mapping and ARI run in Booking Channels.

  • Integrations overview

    Hub for Zyelra integrations: email, SMS, WhatsApp, calendar, OTAs, guest payments, and AI — plus links to the Developer API and webhooks for custom connections.

  • Short-term stays

    Manage short-term stays in Bookings: requests or instant confirmations, then check-in and checkout.