Anthropic (platform credentials)
Zyelra uses a platform Anthropic API key configured by Super Admins. Agencies only toggle AI Assistant — no agency Anthropic keys today.
Available with provider requirementsSupported, but an external account or verification is required.What this connection does
Anthropic (Claude) can power Zyelra AI features when the platform stores a valid Anthropic credential and agencies enable AI Assistant. Agencies do not supply Anthropic keys in Settings today.
Before you start
- Super Admin access to Integrations → Credentials.
- Agency admins need Settings → AI Assistant access only.
Configure Anthropic
- Step 1In provider
Create a platform API key in Anthropic Console
As a platform operator, sign in to console.anthropic.com, open Settings → API keys, and create a key for Zyelra platform use. Copy the secret once.
- Step 2In Zyelra
Store the key in Super Admin → Integrations → Credentials
In Super Admin, open Integrations → Credentials (Anthropic). Paste the platform key, save, and test. Do not give this key to agencies.
- Step 3In Zyelra
Agency: enable AI Assistant
Agencies use Settings → AI Assistant toggles only — no Anthropic credential paste field.
Verify
- Anthropic credential healthy in Super Admin.
- Agency AI Assistant enabled.
- Assistant responses succeed when Anthropic is the active platform provider.
Troubleshooting
- Invalid API key — create a new key in Anthropic Console and update Super Admin credentials.
- Agency expects BYOK — not available; see Agency BYOK (coming later).
- Feature gated — confirm AI Assistant is enabled and included in the agency plan.
Security
Next step
Find setup steps for other messaging, payment, calendar, and channel connections.
Browse more integration guides →