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Anthropic (platform credentials)

Zyelra uses a platform Anthropic API key configured by Super Admins. Agencies only toggle AI Assistant — no agency Anthropic keys today.

Available with provider requirementsSupported, but an external account or verification is required.

What this connection does

Anthropic (Claude) can power Zyelra AI features when the platform stores a valid Anthropic credential and agencies enable AI Assistant. Agencies do not supply Anthropic keys in Settings today.

Before you start

  • Super Admin access to Integrations → Credentials.
  • Agency admins need Settings → AI Assistant access only.

Anthropic Console API keys (official) ↗

Configure Anthropic

  1. Step 1In provider

    Create a platform API key in Anthropic Console

    As a platform operator, sign in to console.anthropic.com, open Settings → API keys, and create a key for Zyelra platform use. Copy the secret once.

  2. Step 2In Zyelra

    Store the key in Super Admin → Integrations → Credentials

    In Super Admin, open Integrations → Credentials (Anthropic). Paste the platform key, save, and test. Do not give this key to agencies.

  3. Step 3In Zyelra

    Agency: enable AI Assistant

    Agencies use Settings → AI Assistant toggles only — no Anthropic credential paste field.

Verify

  1. Anthropic credential healthy in Super Admin.
  2. Agency AI Assistant enabled.
  3. Assistant responses succeed when Anthropic is the active platform provider.

Troubleshooting

  • Invalid API key — create a new key in Anthropic Console and update Super Admin credentials.
  • Agency expects BYOK — not available; see Agency BYOK (coming later).
  • Feature gated — confirm AI Assistant is enabled and included in the agency plan.

Security

Next step

Find setup steps for other messaging, payment, calendar, and channel connections.

Browse more integration guides →

Related guides

  • Integrations overview

    Hub for Zyelra integrations: email, SMS, WhatsApp, calendar, OTAs, guest payments, and AI — plus links to the Developer API and webhooks for custom connections.

  • OpenAI (platform credentials)

    Zyelra uses a platform OpenAI API key configured by Super Admins. Agencies only enable AI Assistant toggles — no agency OpenAI keys today.

  • Agency BYOK (bring your own key)

    Agency-supplied OpenAI or Anthropic API keys are not available yet. AI uses platform credentials only.

  • AI in Zyelra

    How agencies use Zyelra AI Assistant for workspace help — without managing agency API keys.

  • Enable AI Assistant

    Turn on AI Assistant and AI Actions under Settings → AI Assistant for your agency.